• Are there flashing lights, smoke or strobes?

    Yes, all of our attractions feature flashing lights, strobes and special effects. There is also a high level of smoke effects in some of the attractions. If you have any conditions that may be affected by these factors, we strongly advise against visiting.

  • Is there food available?

    The Howl is very well catered for, with three main food courts, offering traditional comfort food; hot dogs, burgers and delicious hog roasts. Our 'al fresco' café will be providing hot and cold snacks, traditional BBQ foods, fabulous freshly ground coffee and other hot and cold drinks too. So no need to eat at home, we make sure we cater for all needs, including vegetarians.

  • Are there any age restrictions?

    The Haunts at the The Howl are very intricate, as well as scary, with special effects, obstacles, darkness, smoke, strobe lighting, live actors and more, so please take this into account when visiting us.

    We do not recommend under 15 year olds visit the Howl.

    8 yr and younger: No admittance to the Scream Park.

    9 and up to 12 yr: Can be admitted to the Scream Park on a Street Pass when accompanied by an adult - per child or group but they are not allowed though the Scare Haunt Attractions.

    From 12 to 15 yr: Can be admitted to the Scream Park and Haunts when accompanied by an adult - per child or group. Please note - at least one adult MUST accompany them per attraction.

  • Are tickets refundable?

    All tickets are non-refundable, please decide if you are fit to use any of the Haunts before you purchase tickets.

    Please remember this event is mostly outdoors, with queuing and exposure to the elements, please only attend if you think you are fit enough.

  • Is alcohol permitted on site?

    Yes, but it needs to be purchased from our bar and consumed in the designated area.

  • Is wheelchair access available?

    The Hotel de Basquervvilles is wheelchair accessible.

  • Is The Howl FREE admission?

    No. You have a choice of Admission Pass depending on the level of haunt attractions you wish to experience. You will receive a wristband or handstamp as proof of admission. Tickets allocated for Haunt admissions. If you wish to visit the scream park without entry on any of the attractions, a Street Pass is available for you to allow scream park entry and enjoy the various Street Theatre entertainment.

  • Why are the evenings priced differently?

    The Howl is open for just 13 Fright Nights over the Halloween period! It is important that we can accommodate everybody, so we have incentivised the first five evenings slightly to encourage some of the crowds into the earlier part of the season.

  • Do children receive admission pass discounts?

    No. The Howl is aimed at older children, youths and adults. There is a Street Pass available allowing Scream Park entry and the opportunity to enjoy the various Street Theatre entertainment.

  • Are there group discounts available?

    Yes, for groups of 8 or more booking tickets in advance. Please visit the booking page for the evening you require.

  • Are admission passes refundable?

    No. Admission passes are non refundable.

  • Does anybody qualify for FREE admission to the Howl Scream Park?

    Yes. If you are a carer, with proof of a carer certificate foran individual with a disability, then you will qualify for Free Admission.

  • Do the haunted attractions still run if it rains?

    Yes. Five of the attractions are indoors and all the queue line areas are undercover.

  • Will we get wet queuing if it is raining?

    No. We have a great deal of covered areas and Q-lines, in fact far more than the major theme parks.

  • Is there a discount for the disabled?

    No, but carers, with proof of a carer certificate enter free of charge.

  • Are there live actors?

    Yes. All the haunted attractions involve live actors, many of whom are considered to be the best scare actors in the UK!

  • Do you have a disabled toilet?

    Yes. We have disabled toilet facilities.

  • Are dogs allowed to attend the halloween festival?

    No, with the exception of certified trained guide dogs.